In these Terms of Use, the following terms have the meanings set out below:
- "Platform" : the offriva.ch website and its subdomains, together with all associated applications.
- "Operator" : the company operating Offriva.ch, domiciled in Switzerland.
- "Visitor" : any person accessing the platform without a merchant account.
- "Merchant" : any business or individual holding an active merchant account on the platform.
- « Offre » : any promotion, discount or benefit published by a merchant on the platform.
- "Offriva Exclusive" : an offer negotiated directly with the Operator, available only on the platform.
- "Content" : any text, image, price, description or data published on the platform.
Access to the platform is free for visitors. Browsing offers does not require an account.
The Operator reserves the right to suspend or interrupt access to the platform for maintenance, updates or any other technical reason, without notice or compensation.
The creation of a merchant account is subject to validation by the Operator. The Operator reserves the right to refuse any application without giving reasons.
The merchant warrants that:
- Published offers are accurate, lawful and comply with Swiss legislation on prices and advertising.
- The prices shown correspond to the prices actually charged in store or online.
- The images and content used do not infringe the rights of third parties.
- The validity dates of offers are honoured.
- Offers relate exclusively to new products. Second-hand, refurbished by individuals, or resale items are strictly prohibited on the platform.
Any offer deemed misleading, unlawful or non-compliant will be removed without notice. The merchant will be informed by email.
Paid plans (Standard, Pro, Custom, Founder) are billed monthly or annually via Stripe. All prices are expressed in Swiss francs (CHF). Offriva.ch is not currently subject to Swiss VAT — the prices displayed are final prices, with no VAT added.
The merchant may cancel their subscription at any time from their dashboard. Cancellation takes effect at the end of the current billing period. No refund is granted for the remaining period, unless required by law.
In the event of a payment failure, the Operator notifies the merchant by email. If not remedied within 7 days, the account is suspended and offers removed from the platform.
The Offriva.ch platform, its design, logo, texts and features are the exclusive property of the Operator and are protected by Swiss intellectual property law.
By publishing content on the platform, the merchant grants the Operator a non-exclusive, worldwide, royalty-free licence to reproduce, display and distribute such content in connection with the operation of the platform.
It is prohibited to reproduce, copy or exploit all or part of the platform without the prior written authorisation of the Operator.
Offriva.ch acts as an intermediary between merchants and consumers. The Operator cannot be held liable for:
- The accuracy or availability of offers published by merchants.
- Transactions between visitors and merchants.
- Service interruptions due to external causes (hosting failure, cyberattack, force majeure).
- Indirect damage resulting from use of the platform.
The Operator's liability is in any event limited to the amount of subscriptions received during the 3 months preceding the alleged damage.
Any visitor may report an incorrect, expired or fraudulent offer via our contact page. The Operator undertakes to process reports within a reasonable time.
The Operator reserves the right to remove any offer without notice if it breaches these Terms of Use or applicable legislation.
These Terms of Use are governed by Swiss law. Any dispute relating to the use of the platform shall be subject to the exclusive jurisdiction of the courts of the Canton of Vaud, subject to mandatory statutory provisions to the contrary.
The Operator reserves the right to amend these Terms of Use at any time. Merchants will be informed by email 30 days in advance. Continued use of the platform after this period constitutes acceptance of the new terms.
Offriva.ch
Chavannes-des-Bois, Vaud, Switzerland
Email : Contact us
Hosting provider: Infomaniak Network SA, Chavannes-des-Bois, Vaud, Switzerland
| Category | Data | Legal basis |
|---|---|---|
| Merchant account | Shop name, email, phone, address, IBAN for billing | Contract + legal obligation |
| Browsing data | Pages visited, clicks, offers viewed (anonymised) | Legitimate interest |
| Newsletter | Consent | |
| Paiement | Processed by Stripe — Offriva.ch does not store card data | Contrat |
| Cookies | Session, language, preferences (see cookies section) | Consent / legitimate interest |
| Data | Retention period |
|---|---|
| Merchant account data | Duration of contract + 10 years (accounting obligation) |
| Invoices and payment data | 10 years (Swiss law) |
| Browsing data (anonymised) | 26 rolling months |
| Security logs | 12 months |
| Newsletter (subscribers) | Until unsubscription |
Offriva.ch uses the following sub-processors, all bound by processing agreements compliant with the FADP/GDPR:
| Provider | Role | Data location |
|---|---|---|
| Infomaniak Network SA | Web & email hosting | 🇨🇭 Suisse |
| Stripe Inc. | Online payment | 🇨🇭 🇪🇺 PCI-DSS certified |
| Matomo (self-hosted) | Anonymised analytics | 🇨🇭 Suisse |
| Brevo (optionnel) | Envoi de newsletters | 🇫🇷 France / 🇪🇺 UE |
No transfer of data outside the European Economic Area or Switzerland is carried out without appropriate safeguards.
In accordance with the FADP and GDPR, you have the following rights:
- Right of access — to obtain a copy of your personal data.
- Right to rectification — to correct inaccurate data.
- Right to erasure — to request deletion of your data (subject to legal obligations).
- Right to data portability — to receive your data in a structured format.
- Right to object — to object to processing based on legitimate interest.
- Right to withdraw consent — at any time, for processing based on consent.
To exercise your rights: Contact us — Response time: 30 days.
In the event of an unresolved dispute, you may contact the Federal Data Protection and Information Commissioner (FDPIC).
Offriva.ch uses only cookies that are strictly necessary for its operation:
| Cookie | Duration | Purpose |
|---|---|---|
| offriva_session | Session | Secure authentication |
| offriva_lang | 1 year | Remembering the chosen language |
| _pk_id (Matomo) | 13 months | Anonymised analytics (no third-party cookies) |
| stripe_mid | 1 year | Stripe fraud detection (payments only) |
| Nom commercial | Offriva.ch |
| Domaine | offriva.ch |
| Siège social | Chavannes-des-Bois, Vaud, Switzerland |
| General email | Contact us |
| Merchant email | Contact us |
| Email facturation | Contacter la facturation |
| Presse | Formulaire presse |
| Company | Infomaniak Network SA |
| Adresse | Rue Eugène-Marziano 25, 1227 Les Acacias, Chavannes-des-Bois, Vaud, Switzerland |
| Site web | www.infomaniak.com |
| Carbon footprint | 🌿 1.04 kg CO₂/year — 100% renewable energy hosting |
Design, development and content: Offriva.ch Team
Typographies : Plus Jakarta Sans (Google Fonts) · Instrument Serif (Google Fonts)
Traitement des paiements : Stripe Inc.
Analytics: Matomo (self-hosted, Switzerland)
All elements comprising the offriva.ch website (logo, design, texts, source code, database) are the exclusive property of Offriva.ch and are protected by Swiss intellectual property law.
Any reproduction, representation, modification, publication or transmission of all or part of the site, by any means whatsoever, without the prior written authorisation of Offriva.ch.
The trademarks and logos of partner merchants remain the exclusive property of their respective owners.
This website is governed by Swiss law. Any dispute relating to the use of this site shall be subject to the jurisdictie exclusive des tribunaux du canton de Vaud.
Lois applicables :
- Code des obligations (CO)
- Federal Act on Data Protection (FADP, revised 2023)
- Federal Act against Unfair Competition (UCA)
- Federal Act on Electronic Commerce
For any legal question or question relating to data protection:
Usual response time: 2 to 5 working days.